Shipping Policy
Shipping Methods and Timelines:
- Standard Shipping:
- Orders within Dubai are typically processed within same day or next day .
- Delivery within the UAE is estimated to take between 1-2 business days after processing.
- Standard shipping fees apply based on the total order value.
- For those in urgent need, we offer express shipping options.
- Orders placed with express shipping are prioritized for processing.
- Delivery is estimated to take same dayย after processing the order.
- Additional 20 Dhs fees applicableย for express shipping.
Shipping Restrictions:
We currently only ship within the United Arab Emirates.
Shipping addresses must be valid and accessible by our courier partners.
Order Tracking:
Once your order is processed and dispatched, you'll receive a confirmation email with tracking information.
You can easily track your order's journey to your doorstep using the provided tracking number.
Shipping Charges:
Shipping charges are calculated based on the total order value and the selected shipping method.
Any applicable shipping fees will be displayed at checkout before you finalize your purchase.
Undeliverable Packages:
In the event that a package is undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, we will attempt to contact you to resolve the issue.
Contact Us:
If you have any questions or concerns regarding our shipping policy or your order's delivery, please don't hesitate to reach out to our customer service team. We're here to help!